Version History
Here you can find the changelog of Service Pro Mobile 3 since it was posted on our website on 2017-01-05.
The latest version is 3.30.3 and it was updated on soft112.com on 22 April, 2024.
See below the changes in each version:
version 3.30.3
posted on 2024-04-03
Apr 3, 2024
Version 3.30.3
- If a user creates an Order from a piece of Equipment, that Equipment is now added to the Order and set as the Selected Service Item.
- The Order Note contents field now allows you to enter full updates before saving and sending to back office. Previously, it would save and send prematurely.
- Signature email and full name fields no longer truncate entries after an apostrophe or quote mark. These fields containing an apostrophe or quote mark now appear properly.
- Technicians no longer experience sync errors when syncing data associated with service items that are deleted in back office.
version 3.30.2
posted on 2024-03-06
Mar 6, 2024
Version 3.30.2
- Technicians can now search for special characters when adding Order Lines. This improvement makes searches more accurate when handling inventory lines with dimensional characters.
- Apple introduced the “Smart Punctuation” keyboard setting starting with iOS11 devices. This unintentionally interfered with searching using quote characters. This setting is now turned off in Service Pro Mobile, allowing technicians to perform more accurate searches and save time.
version 3.30.1
posted on 2024-02-07
Feb 7, 2024
Version 3.30.1
- Mobile now appropriately handles retrieving order-related data from Service Pro (e.g., order lines, scope tasks for Vista customers) where the number of records to be returned exceeds 10,000.
version 3.30.0
posted on 2024-01-10
Jan 10, 2024
Version 3.30.0
- Mobile now appropriately handles retrieving order-related data from Service Pro (e.g., order lines, scope tasks for Vista customers) where the number of records to be returned exceeds 10,000.
version 3.29.12
posted on 2023-12-13
Dec 13, 2023
Version 3.29.12
Mobile now appropriately handles retrieving order-related data from Service Pro (e.g., order lines, scope tasks for Vista customers) where the number of records to be returned exceeds 10,000.
version 3.29.11
posted on 2023-11-15
Nov 15, 2023
Version 3.29.11
- Auto-sync only: Enhancements were made to ensure new Order Lines are assigned to the appropriate Service Items.
version 3.29.10
posted on 2023-10-18
Oct 18, 2023
Version 3.29.10
- The My Map Tech Status now displays the most recent date that a Tech Location was last updated.
- The Inspection Time Field now displays the correct time in the user’s local time zone.
version 3.29.9
posted on 2023-09-20
Sep 20, 2023
Version 3.29.9
- Searching for the Equipment Type Picker on the Bulk Inspect section now filters and displays the selected equipment accurately.
- Improvements were made to ensure that Service Tech Order Lines are consistently created with their corresponding Actual Times.
version 3.29.8
posted on 2023-08-23
Aug 23, 2023
Version 3.29.8
- Manually entering Actual Time start or end times no longer overwrites entered times when near the Daylight Savings Time change.
- Date/Time pickers in the app no longer show tomorrow's date as 'Today' when close to midnight.
version 3.29.6
posted on 2023-06-28
Jun 28, 2023
Version 3.29.6
- Manually entering Actual Time start or end times no longer overwrites entered times when near the Daylight Savings Time change.
- Date/Time pickers in the app no longer show tomorrow's date as 'Today' when close to midnight.
version 3.29.4
posted on 2023-05-03
May 3, 2023
Version 3.29.4
- Now you can access XOi Vision through Service Pro Mobile.
- If the most recent Labor Order Line is deleted and multiple Actual Times are allowed on one Order Line, new Actual Time records are no longer assigned to that deleted Order Line.
- Users without deletion rights can no longer delete Actual Time or Labor Order Lines.
version 3.29.3
posted on 2023-04-05
Apr 5, 2023
Version 3.29.3
- When AllowManyActualTimesPerTechLine is on and mobile adds a new Actual Time record to an already-synced Order Line, if back office deletes it before the new Actual Time is synced, the Order Line is recreated.
- Completed inspections no longer appear as incomplete on order summary screens when viewed during a data sync.
- New Auto-Sync allows for automatic, faster syncing between SPM3 and back office. Technicians no longer need to manually sync if Auto-Sync is enabled on a company level.
version 3.29.2
posted on 2023-03-08
Mar 8, 2023
Version 3.29.2
- Better messaging helps technicians know if re-syncing the Inspection Result completes successfully. If not, technicians can still access it in read-only mode until the re-sync is complete.
- Inspection Result data no longer potentially gets associated with multiple duplicated OrderLines if an Inspection Result was being synced to back office for the first time as part of the Payment Data Sync.
version 3.28.7
posted on 2022-07-27
Jul 27, 2022 Version 3.28.7
- Users assigned the Inspection - Preview right can now view Inspection version numbers within the Inspections tab.
- Display changes have been made regarding Warranty information on the Equipment details screen and Service Item details screens.
- If a mobile user overwrites an existing Order Summary Signature by leaving the signature blank, the signature is deleted and the deletion successfully syncs to back office
version 3.28.4
posted on 2022-05-04
May 4, 2022 Version 3.28.4
- The ServiceableItemDisplayProperties option allows users to view user defined choice list values on equipment records.
- Users can successfully view the Meter Readings screen
- Vista: Back office users can assign default labor codes to an appointment status for timekeeping and payroll purposes
- If a task or inventory order line has a checklist associated with it, syncing the device before the checklist is completed no longer results in the checklist results being removed from the order line.
version 3.28.3
posted on 2022-04-06
Apr 6, 2022 Version 3.28.3
- You can now upload additional document types, including PDF and CAD files, as order note attachments. Any file type in the device’s file picker can now be attached. File size limitations apply if set by your company.
- The time elapsed now appears correctly when changing the technician on a punch clock.
- Attachments are now removed from device storage when the related order is removed from the device, and when the designated time period for attachments to be stored is exceeded.
version 3.28.2
posted on 2022-03-09
Mar 9, 2022 Version 3.28.2
- Inspection pages can now be configured to bypass the Inspection Completion confirmation dialog.
- In Bulk Inspect, technicians can now use special characters to search.
- In Bulk inspect, the default equipment quantity is 1.
- Several fields have been added to the Customer Contact screen, giving technicians the ability to view more information easily.
- Improvements for tenants with a Vista integration.
version 3.28.1
posted on 2022-02-09
Feb 9, 2022 Version 3.28.1
- Updates have been made to improve the speed for Appointment Status and Punch Clock changes
- Vista tenants: Labor type is no longer shown in the Actual Time cell. Instead, Pay Type is shown.
- Decimal precision can now be set for numeric entries on inspection questions.
- Various improvements have been made to reduce app crashes.
- Syncing an order segment to and from a device has been updated so that users can successfully add order lines to their assigned orders.
version 3.28.0
posted on 2022-01-12
Jan 12, 2022 Version 3.28.0
- A new feature has been added that allows technicians to automatically save and close multi-select and single combo picker choice questions on an inspection.
- A new tenant option has been added that gives users the option to automatically populate the assigned technician to a newly created appointment on mobile when the appointment is linked to an existing order
- Order notes are now updated immediately upon the next background sync if the technician has Edit or Delete rights.
version 3.27.16
posted on 2021-12-16
Dec 16, 2021 Version 3.27.16
- Updates have been made to the Bulk Inspect page, including the ability to search for equipment location records and equipment type records using a drop down filter feature.
- Field visibility settings have been updated to give Service Pro admins a larger control of what fields they want their techs to see. In addition, service item field labels throughout the app now appear correctly. Users no longer see “Repair Item” in some cases.
version 3.27.15
posted on 2021-11-17
Nov 17, 2021 Version 3.27.15
- Actual time records reflect the change in time when total time is updated on the actual time screen.
- Comment labels on inspection questions are displayed above the comment field.
- Actual Time records created with a default labor code properly applies the code to a service tech order line.
- You can view appointment updates in the app.
- iOS 15: Users can now interact with the More tab without the app crashing
- Vista: Equipment records requiring a unique item number is now enforced.
- Vista: Editing the Start Time on an Actual Time record updates to match the Promise Date.
version 3.27.14
posted on 2021-10-27
Oct 27, 2021 Version 3.27.14
- Users can collapse or expand sections in Bulk Inspection.
- Call resolution and call type displays the new value on the Order Info screen.
- Files require a distinct naming convention.
- For Order Summary reports not generated, users no longer see a pop-up.
- Appointment notes are seen with Order Summary and Inspection Reports rights.
- Switching apps does not log out user.
version 3.27.13
posted on 2021-09-29
Sep 29, 2021 Version 3.27.13
- End Latitude and Longitude successfully update in Actual Time table.
- Users can successfully return to a photo gallery screen after leaving the app.
- Users no longer experience time overlap when making an Appointment Status change.
- Users no longer experience sync errors when syncing inspection results to the back office.
- Text entry character truncation no longer occurs and deletes entered text.
version 3.27.12
posted on 2021-09-01
Sep 1, 2021 Version 3.27.12
- Updated settings for Update App notifications
- Service item sort order & serial numbers are correct on the Order Summary screen
- Users can successfully capture location meter readings
- Users can no longer delete Actual Time after collecting payment for the order line
- Picker values stay active while scrolling & navigating
- Order History cells are active only with Inspection & Order Summary attachment rights
- Wrap Up screen - Quick Complete button successfully completes a scope in Vista
version 3.27.11
posted on 2021-08-04
Aug 4, 2021 Version 3.27.11
- Service admins can now set whether technicians can view equipment history attachments.
- Labor codes will now be associated with service tech order lines.
- For Vista tenants, a cancel button has been added to the “Select Scope” and “Select Scope Call Type” pages when adding a new order scope.
- “Select Company” is now “Select Tenant” and “Switch Company” is now “Switch Tenant” for language consistency.
- Additional fixes and maintenance
version 3.27.10
posted on 2021-07-08
Jul 8, 2021 Version 3.27.10
- "New Inspection" functionality now available (based on configuration setting)
- Ability to label 'Notes' fields differently on different screens of the app now supported
- Automatic company selection when logging in with a user that only has access to one company
- Various small issues resolved & improvements made
version 3.27.9
posted on 2021-06-09
Jun 9, 2021 Version 3.27.9
- Total Time & Repair Time pickers on Actual Time detail screen now respect the MobilePunchClockRoundingInterval Setting
- Inactive Equipment can now be hidden from Equipment lists
- Equipment Status can now be viewed and edited on the Equipment Detail screen
- Order Note Annotation sync issue resolved
version 3.27.8
posted on 2021-05-19
May 19, 2021 Version 3.27.8
- Resolve one minute Punch Clock overlap bug
- Resolve issue of Order Summary reports generated after syncing on Appointment Completion having missing data
- Attachment Storage Settings Now Available in device settings
- Framework Updates and Other Bug Fixes
version 3.27.7
posted on 2021-04-14
Apr 14, 2021 Version 3.27.7
- Added support of two additional Purchase Order Number format options: WORK_ORDER_PLUS_COMPANY_PLUS_HHMMSS & SHORT_10_CHARS_NUMERIC_ONLY
- Tech will no longer be notified of a completed sync every time one happens in the background when the 'New Sync' is being used. Tech will get notifications of new Appointments synced to mobile
- Various bug fixes
version 3.27.6
posted on 2021-03-29
Mar 29, 2021 Version 3.27.6
- The 'History by Site' tab will now show Order Summary, User Order Documents, and Inspection Result Attachments from past orders at a site
- Past Order Summary & Inspection Result Attachments will also appear on the Equipment/Service Item screen as well
- Image Attachments can be uploaded to Equipment records
- The 'Action Item(s)' Button on Service Item list cells will now take techs to the list of incomplete actions
- Users will be able to access a 3rd Party Website from the SPM3 Main Menu
version 3.27.5
posted on 2021-02-23
Feb 23, 2021 Version 3.27.5
- Automatically open a checklist associated with a Task or Inventory order line item when the line item is added
- Ability to open a checklist associated with a task or inventory order line directly from the list screens
- Support for downloading and viewing attachments associated with Equipment & Site Details records
- Ability to Switch Companies while logged into SPM3 with Auth0
- Support for different PO Number Formats based on the new PONumberFormat Option
- Attachment Tab on Order can now be show/hidden through Roles & Rights configuration
- Support for new rights added that can limit a technician to only being able to see Labor/Actual Time records for their own tech on mobile
- Various Bug Fixes
version 3.27.4
posted on 2021-02-01
Feb 1, 2021 Version 3.27.4
- Support Checklist feature on Inventory & Task Order Lines
- Add an indicator when there is any incomplete required "action item(s)" on Service Item
- Resolve issue of an inaccurate message being shown after certain sync issues
- Resolve issue of sending an invalid request to the API
- Resolve Contract Info display & price calculation issue related to Service Items covered under a contract (includes fixes related to labor coming from a Punch Clock)
- Resolve issue of how the 'Selected' repair item on an Order was not being applied to Punch Clocks automatically
- Resolve issue of the Appointment still showing in the 'My Appointments' list on mobile after its been changed to a 'Closed' or 'Hidden' status when it was the only Appointment left on mobile
version 3.27.3
posted on 2021-01-07
Jan 7, 2021 Version 3.27.3
* Ready to support Auth0
* Add Order Note section to Order Summary screen
* Support additional attachment for Inventory and Purchase Order
* Fixed an issue with keyboard is randomly dismissed while typing in text field
* Fixed an issue with negative price is ignored when calculating Total on Order Summary screen
* Fixed an issue with assign Equipment Location to user's location is not consistently working
* Fixed an issue with appointment Status with Show Status on Mobile OFF is still selectable on SPM3
version 3.27.1
posted on 2020-12-07
Dec 7, 2020 Version 3.27.1
* Display Warranty & Contract Info on Equipment & ServiceItem Detail screens
* Display Appointment Description on Order Summary
* Display Order Description on Order Summary
* Equipment List screen refresh issue
* Issue with deleting & recreating OrderLine data
* Inspection Question Comments field visibility issue in Dark Mode
* Actual Time not calculating Price
* OrderLine Status Color Changing issue
* App crash issue on Order Summary screen in certain cases
version 3.26.10
posted on 2020-10-22
Oct 22, 2020 Version 3.26.10
* Appointment Status related bug fixes
* Customer Data Display Issue on Order Info screen resolved
* Other bug fixes & app stability improvements
version 3.26.9
posted on 2020-09-21
Sep 21, 2020 Version 3.26.9
* Enhanced Inspection Data Post Process
version 3.26.9
posted on 2020-09-21
21 Sep 2020 Version 3.26.9
* Enhanced Inspection Data Post Process
version 3.26.8
posted on 2020-09-02
2 Sep 2020 Version 3.26.8
* Support TechTracker
* Fixed "Complete" button's background color issue
* Fixed an issue with updating Labor Code in an Actual Time data with no end time
* Fixed App Crashing when tapping on a following appointment
* Fixed larger/lengthy text cutoff on the picker screen
* Fixed an issue with Payment Summary screen resizing back and forth
* Fixed an issue with location data not being captured in the background in some cases
* Fixed an issue with displaying incorrect message on the Maintenance Alert
* Fixed an issue with cutting off of numbers on the inventory screen
* Fixed an issue with displaying deleted Meter Types on the selection screen
* Fixed an issue with not deleting removed subinspection data from the inspection when the inspection is completed and synced
version 3.26.8
posted on 2020-09-02
Sep 2, 2020 Version 3.26.8
* Support TechTracker
* Fixed "Complete" button's background color issue
* Fixed an issue with updating Labor Code in an Actual Time data with no end time
* Fixed App Crashing when tapping on a following appointment
* Fixed larger/lengthy text cutoff on the picker screen
* Fixed an issue with Payment Summary screen resizing back and forth
* Fixed an issue with location data not being captured in the background in some cases
* Fixed an issue with displaying incorrect message on the Maintenance Alert
* Fixed an issue with cutting off of numbers on the inventory screen
* Fixed an issue with displaying deleted Meter Types on the selection screen
* Fixed an issue with not deleting removed subinspection data from the inspection when the inspection is completed and synced
version 3.26.7
posted on 2020-08-04
Aug 4, 2020 Version 3.26.7
* Issue with appointment timestamp not captured offline
* Issue with periodic services
* Issue with long question cut off
* Issue with a long label on a signature UDF
* Issue with warranty check
* Issue with empty UnitPrice data
* Issue with Site Details data
* Issue with appointment data deleted in BO
* Issue with uploading TechLocation data
* Issue with multiline text field not respecting Uppercase setting
* Issue with Order Summary screen not reflecting newly added Inventory Price
version 3.26.6
posted on 2020-07-20
Jul 20, 2020 Version 3.26.6
* Fixed an issue with appointment timestamp when offline
* Fixed an issue with displaying Site Detail data
* Fixed an issue with deleted appointment in the back office
* Fixed an issue with uploading data batch
* Fixed an issue with case-sensitivity in a multiline cell
* Fixed an issue with price calculation on Order Summary screen
* Fixed an issue with Warranty check
* Fixed an issue with setting UnitPrice with empty value
version 3.26.5
posted on 2020-06-15
Jun 15, 2020 Version 3.26.5
Support
Orderline Price for Equipment under contract
Support taking a signature at Appointment Level
POs and Job Type Service Type
Few sync Enhancement
Display Name On Order on mobile
Fixed an issue with My Map button when Location Service is off
Fixed App Crashing issue when improper data in RepairItemPickerDisplayItems that SPM3 can't parse
Fixed
App Crashing issue when deleting purchase order
Fixed an issue with
Displaying Orderline Status on Resource Orderline list
Fixed an issue with CreateTaskOnInventory options
Fixed an issue with not loading Appointment/Order Detail screen
Fixed few sync related issues
Fixed few FVS related issues
version 3.26.3
posted on 2020-05-11
May 11, 2020 Version 3.26.3
* More Vista functionalities - Resource OrderLine
* Orderline Sorting on mobile - new option MobileOrderLineSortField
* Show Site Phone number in Order Header
* Show a message on Payment Preview screen when failing to receive Payment data
* Issue with Localized Language entries on certain fields from Admin Portal
* Crash with "Go to Unanswered Question"
* Sync - issue with duplicate Appointment Status History data
* Issue with not displaying data from the BO on Payment Preview screen
* Issue with duplicate AT / Inventory lines in BO
* Issue with missing comments on Orderline data
* Issue with newly created customers not shown on a list of customers
version 3.26.2
posted on 2020-04-27
Apr 27, 2020 Version 3.26.2
Display OrderLine Status in OrderLine
GPS Tagging on images (except - Signatures, Imported from Gallery, Annotated images, Pictures taken on iOS 13 or above)
More Vista functionalities (Inspection OrderLine, Inventory OrderLine, Resource OrderLine)
Fixed an issue with Customers not filtered by Techs Region
Fixed an issue with loosing filters when pulling down many deleted data from the server
version 3.26.1
posted on 2020-03-17
Mar 17, 2020 Version 3.26.1
Fixed resizing images issue.
version 3.26.0
posted on 2020-03-05
Mar 5, 2020 Version 3.26.0
* NO LONGER COMPATIBLE WITH BO OLDER THAN 10.22
* RepairItemPickerDisplayItems setting is now available
* Remove MobileSyncEquipmentUdfsSeparate option
* Enable RepairItemPickerDisplayItems option
* Check PaymentLine before deleting OrderLine data
* App Crash issue on new appointment originating from mobile
* App Crash issue when syncing on appointment completion with DisplaySyncPageOnStatusChangeSync option ON
* App Crash issue when My Map is selected
* App Crash issue during payment with null location
* App Crash issue when a button action is not setup for Bulk Inspect
* Fixed various bugs
version 3.25.11
posted on 2019-12-20
Dec 20, 2019 Version 3.25.11
Fixed an issue with unsynced completed inspection data resets during payment process
Update the use of customer data for payment process and update Description format for Payment App
version 3.19.2
posted on 2016-12-12
version 3.26.5
posted on 1970-01-01
2020年6月15日 Version 3.26.5
Support
Orderline Price for Equipment under contract
Support taking a signature at Appointment Level
POs and Job Type Service Type
Few sync Enhancement
Display Name On Order on mobile
Fixed an issue with My Map button when Location Service is off
Fixed App Crashing issue when improper data in RepairItemPickerDisplayItems that SPM3 can't parse
Fixed
App Crashing issue when deleting purchase order
Fixed an issue with
Displaying Orderline Status on Resource Orderline list
Fixed an issue with CreateTaskOnInventory options
Fixed an issue with not loading Appointment/Order Detail screen
Fixed few sync related issues
Fixed few FVS related issues